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PRIVACY POLICY

This Privacy Policy governs the manner in which International Coach Guild collects, uses, maintains and discloses information collected from users (each, a "User") of the https://www.internationalcoachguild.com/ website ("Site"). This privacy policy applies to the Site and all products and services offered by International Coach Guild

 Embedded Community Box Privacy Policy

In the following Policy,

* "we" refers to Fraction 7, Ltd, makers of Community Box

 

  1. What data we store on your device
    We do not store any data on your device.

     

  2. What we track
    We monitor activity in, and uploads to, Boxes. This is both to ensure there are no violations of the Terms and Conditions, or in order to comply with requests from law enforcement or other authorised government agencies.

     

  3. What data we store
    We store any data that is necessary for the display and processing of a Box (e.g., the box contents themselves, and any settings or customisations that have been made to the Boxes). We also store your contact details so that we can get in touch with you for purposes in connection with the business. We also store usage metrics in order for our internal teams to improve the Community Box experience.

     

  4. What data we share
    We are committed to your privacy and we do not share data with any 3rd parties, except in the case of requests from law enforcement and other authorised government agencies.

     

  5. How we process your data
    Your data is stored and processed in the form of reports, and real-time monitoring and metrics. These are used internally within our company to allow us to improve our services so we can improve the Community Box user experience.

     

  6. How you can obtain and erase the data we store about you
    If you wish to obtain copies of any data we store about you, or for us to erase that data (note that this would imply terminating your account with us), then you can email hello@communitybox.co with the subject line "GDPR request" and we will follow up with you to ascertain what action is required

INFORMATION COLLECTED

 

When you look at this website, our Internet Service Provider makes a record  of your visit and logs the following information for statistical  purposes:

  • your server address

  • your top level domain name (for example .com, .gov, .au, .uk, etc)

  • the date and time of your visit to the site

  • the pages you accessed and documents downloaded

  • the previous site you have visited

  • the type of browser you are using
     

PERSONAL IDENTIFICATION INFORMATION

 

We  may collect personal identification information from Users in a variety  of ways, including, but not limited to, when Users visit our site,  register on the site, place an order, subscribe to the newsletter,  respond to a survey, fill out a form, and in connection with other  activities, services, features or resources we make available on our site.

Users may be asked for, as appropriate, name, email address,  mailing address, phone number and credit card information. Users may,  however, visit our site anonymously. We will collect personal  identification information from Users only if they voluntarily submit  such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from  engaging in certain site related activities.

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NON-PERSONAL IDENTIFICATION INFORMATION

 

We may collect non-personal identification information about Users whenever they interact with our site. Non-personal identification  information may include the browser name, the type of computer and  technical information about Users means of connection to our site, such as the operating system and the Internet service providers utilised and other similar information.

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WEB BROWSER COOKIES

 

Our site may use "cookies" to enhance User experience. User's web browser places  cookies on their hard drive for record-keeping purposes and sometimes to  track information about them. User may choose to set their web browser  to refuse cookies, or to alert you when cookies are being sent. If they  do so, note that some parts of the site may not function properly.

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How we use collected information

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International Coach Guild may collect and use Users personal information for the following purposes:

  • To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.

  • To personalize user experience: We  may use information in the aggregate to understand how our Users as a  group use the services and resources provided on our Site.

  • To improve our Site: We may use feedback you provide to improve our products and services.

  • To process payments: We  may use the information Users provide about themselves when placing an  order only to provide service to that order. We do not share this  information with outside parties except to the extent necessary to  provide the service.

  • To run a promotion, contest, survey or other Site feature: To send Users information they agreed to receive about topics we think will be of interest to them.

  • To send periodic emails
    We  may use the email address to send User information and updates  pertaining to their order. It may also be used to respond to their  inquiries, questions, and/or other requests. If User decides to opt-in  to our mailing list, they will receive emails that may include company  news, updates, related product or service information, etc. If at any  time the User would like to unsubscribe from receiving future emails, we  include detailed unsubscribe instructions at the bottom of each email.

     

We only collect personal information for purposes which are directly related to our functions or activities under the Privacy Act 1988 (Privacy Act), Freedom of Information Act 1982 (FOI Act) or the Australian Information Commissioner Act 2010 (AIC Act), and only when it is necessary for or directly related to such purposes.
 

ONLINE ADVERTISING WE USE

 

We  use Google AdWords Remarketing to trigger display ads across the  Internet. AdWords Remarketing will display relevant ads tailored to you  based on what parts of International Coach Guild website you have viewed by  placing a cookie on your machine. THIS COOKIE DOES NOT IN ANYWAY  IDENTIFY YOU OR GIVE ACCESS TO YOUR COMPUTER.

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If you do not wish to participate in our Google AdWords Remarketing, you can opt out by visiting Google's Ads Preferences Manager.

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HOW WE PROTECT YOUR INFORMATION

 

We  adopt appropriate data collection, storage and processing practices and  security measures to protect against unauthorized access, alteration,  disclosure or destruction of your personal information, username,  password, transaction information and data stored on our site. Sensitive  and private data exchange between the site and its Users happens  over a SSL secured communication channel and is encrypted and protected  with digital signatures.

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SHARING YOUR PERSONAL INFORMATION

 

We  do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not  linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers  for the purposes outlined above. We may use third party service  providers to help us operate our business and the site or administer  activities on our behalf, such as sending out newsletters or surveys. We  may share your information with these third parties for those limited  purposes provided that you have given us your permission.

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THIRD PARTY WEBSITES

 

Users  may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors,  licensors and other third parties. We do not control the content or  links that appear on these sites and are not responsible for the  practices employed by websites linked to or from our site. In addition,  these sites or services, including their content and links, may be  constantly changing. These sites and services may have their own privacy  policies and customer service policies. Browsing and interaction on any  other website, including websites which have a link to our site, is  subject to that website's own terms and policies.

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YOUR ACCEPTANCE OF THESE TERMS

 

By using this site, you signify your acceptance of this policy and terms of service.  If you do not agree to this policy, please do not use our site. Your  continued use of the site following the posting of changes to this  policy will be deemed your acceptance of those changes.

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CONTACTING US

 

If you have any questions about this Privacy Policy, the practices of this site, being removed from it or your dealings with this site, please contact us at:

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Email:contact@internationalcoachguild.com
Phone: +61 3 9608 7915
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CHANGES TO THIS PRIVACY POLICY

 

We will update this privacy policy from time to time to reflect changes in legislation, technology, Our operations and practices and changing business environment. We encourage Users to frequently check this page for any changes. All updates will be made available on this web page and we will bring this to your attention by placing a notice of the updated date at the bottom of the page. You acknowledge and agree that this is your responsibility to review this privacy policy periodically and become aware of modifications. Updated 29th August 2021

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